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Contact Wall Street Concepts
 Address  Phones  Client Services
FIS
Wall Street Concepts
One New York Plaza, Suite 4500
New York, NY 10004
General:
(646) 445-1099
Fax:
(646) 445-8333
Customer Service Support:
(877) 901-1099
- Option 1 - Select for Product and Security Questions
   April thru December: Monday - Friday 8:30AM - 5:30PM EST
   January thru March: Monday - Friday 8:30AM - 7:30PM EST
Saturday - 10:00AM - 1:00PM EST
- Option 2 - Select for File Transmissions and Technical Support and after hours
   April thru December: Monday - Friday 9:00AM EST - 4:00PM EST (Note:Support team not available between the hours of 4:00PM EST and 9:00PM EST)
Saturday - Support until 4:00PM EST
   January thru March: Monday - Saturday Full 24 hour support
Sunday - 9:00AM - 12:00AM EST
This number is backed up by a Voice Mail application that will automatically generate e-mail to the covering staff.
  • Client Service Request -
          To submit an inquiry by existing subscribers.
  • Request Information -
          For additional product information.
  •  Key Staff
     Arthur Wolk General Manager (646) 445-1114
     Ronald Icart Director Sales & Marketing (646) 445-1113
     Patrick Dunne Product Manager - MLP Service (646) 445-1104
     Eileen Folliard Product Manager - Compliance Plus® Services (646) 445-1105
     Justin Feuerstein Product Manager - UIT, Income Reallocation &
    TEFRA Glossary Services
    (646) 445-1111
     Ryan Jao Product Manager - Fixed Income Cost Basis &
    AMBIR Mortgaged Backed Services
    (646) 445-1110
     Richard Orlowski Client Services Manager (646) 445-1112
     
     
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